Sammy Shrimper
Youth Team⭐⭐
- Joined
- Aug 23, 2010
- Messages
- 851
Was wondering the same. Gents toilets in the west - still the same as last season !
-
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Big changes at the Club
- Thread starter OldBlueLady
- Start date
Was wondering the same. Gents toilets in the west - still the same as last season !
OldBlueLady
Junior Blues Coordinator⭐⭐
Huge increase in revenue streams, which is what you want your commercial department to really be improving in.
Is that really a commercial issue though? There have been some enforced improvements in the East and the West ladies have had a full refurb, I will continue to pursue further improvements.
Mick
Life President
- Joined
- Oct 28, 2003
- Messages
- 10,953
I guess these huge increases relate to the sponsorship/hospitality areas of the operation which, whilst essential, are slightly remote from the vast majority of supporters (customers).
Commercial management should not overlook these "ordinary" customers and frankly I found very little change in the quality of the customer care aspect of football at Roots Hall from the amateurish ticket office to match day operations, during his period in office.
At Essex CCC he was always happy to engage with supporters/members but his achievements in that respect were limited.
Nice enough guy and I wish him well at Orient.
Last edited:
Mick
Life President
- Joined
- Oct 28, 2003
- Messages
- 10,953
Perhaps Danny wrote it; he's there for another month :winking:
Barry Labs
Schoolboy
I've only really dealt with Danny once, but found him to go out of his way to accommodate my request. We were having a charity fundraising day at my local, and I emailed him on the off chance that there was anything that the club could donate to a raffle. Not only did he make the offer of a signed ball, but took the time to deliver it personally to my workplace in Basildon. Top service.
Cockle43
Manager⭐
I'll echo that.
BrettieAngell
THE ROCK GOD
Apathy rules alright.
FarmdogSUFC
The Custard Splat - Southend United Fan Podcast
If they ever had the nerve to charge us to use the bog I'll start ****ing on the pitch instead :hilarious:
Smudger
Manager
Rhys Ellingham is also a top man and I'm sure he will do a great job. He went out of his way to help me and my family when he didn't really have to...I'm very pleased to see him get this promotion. :thumbsup:
davewebbsbrain
Webby⭐
The only promotion at Southend this season
Bearded Shrimper
Striker
I've only dealt with Danny Macklin a few times but he's come across very well. Good luck to him
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