steveo
mine to stay the same please
- Joined
- Aug 30, 2005
- Messages
- 7,545
My latest bill shows after a year I have 14.62 outstanding which to me means my monthly payments have been fairly accurate.
Unless their prices are due to increase by about 9%, it would be common sense to me, that they increase my payment by 2 or 3 quid a month and it will be pretty bang on.
However, their proposal is to increase my payment by £24 per month which means I will be paying 204.36 extra over the enxt 12 months to cover a 14.62 deficit.
I went on the their site and had a live chat with some bloke/woman in India. Now I don't have a problem with Indians but they just don't understand what you are talking about, so I intend to change to a company who use UK based customer service people.
Who do you use? Are they any good? Do they base their help centres in the UK?
Unless their prices are due to increase by about 9%, it would be common sense to me, that they increase my payment by 2 or 3 quid a month and it will be pretty bang on.
However, their proposal is to increase my payment by £24 per month which means I will be paying 204.36 extra over the enxt 12 months to cover a 14.62 deficit.
I went on the their site and had a live chat with some bloke/woman in India. Now I don't have a problem with Indians but they just don't understand what you are talking about, so I intend to change to a company who use UK based customer service people.
Who do you use? Are they any good? Do they base their help centres in the UK?