As a general point ,and not referring to the exact example you have given, I personally do not see the issue with 'keyboard warriors' or whatever you want to call them . Some people are timid, some people do not like to argue, some people are scared of conflict. The internet gives them a voice. If they are stating what they really truely believe then good for them . If you think about it logically. without this the lounder, more confident , and dare I say more agressive people get a louder voice simply becasue they are that type of person. It doesn't make their view any more/less valid that the timid guy who is scared to speak up
just my 2p worth.
No problem with that at all. It's the one's who lord it over people with this smug attitude.