DTS
The Business
SZ'rs I call upon you to help me make a decision.
This time last week I was the only one in the office when the phone goes. "Can I speak to the director of the business" came the voice. Must get 20+ calls a day with the same tone-very lazy cant even be bothered to reasearch our director name even though its on our website.
Now our director is very hands on so normally I would put him through but at this time he was in America.
So I said No you cant. The man on the phone then went on to do one of the worst pitches in the history of sales. I have done sales all my working life but this joker broke every basic rule of a pitch.
Basically he tried to tell me that Sarah Beany is writing a book and is looking for a top large london basedmortgage brokers (baring in mind we are a four man operation) to recommened to the million plus buyers of this book.
For the privilege of being one of (no dobut twenty) featured brokers he wanted £6000.....!!!
I explained politely that for £6000 we could get about 600 leads from other sources which is more than a four man brokerage could ever handle so we would not be interested.
At this stage our friend on the phone goes into a torrent of abuse saying I am not in a position to make a decision as I am some phone ****** etc etc.
I replied that I am in the position to say "No" as I am a partner and a shareholder in the brokerage and we would not buy as he was so rude. I put the phone down.
Like a scene out of a scream fiilm the phone went second later. The same voice said to me "David you are a very rude man and I will be waiting for you outside". he put the phone down.
It didnt really bother me as you get loads of idiots and anyone can be hard over the phone but must confess as I left the office I did look over my shoulder as I locked up.
A week passed and I forgot all about it.
Today by a freak of nature the same bloke called again. I know it was him as he had a really bent sounding nigeria type accent.
Anyway he didnt remember me and gave me the same "Sarah Beany" pitch. This time I pretended to be interested and I am now in possesion of his full name, company name, the name of his boss and his work address.
I told him I would think about his offer but clearly I would rather have Richard Garcia's face tatooed on my arse that buy from this w%&ker.
Question is what should I do. Half of me thinks as he is a Nigerian from Muswell Hill I should walk away knowing that I have got him.
The other half of me feels I either want him to feel the sweat of being called into his bosses office or even better the disapointment of thinking he has closed the biggest deal of his life only for me to whip it away at the last minute.
I would appreciate your thoughts on this unusual dilema.
DtS
This time last week I was the only one in the office when the phone goes. "Can I speak to the director of the business" came the voice. Must get 20+ calls a day with the same tone-very lazy cant even be bothered to reasearch our director name even though its on our website.
Now our director is very hands on so normally I would put him through but at this time he was in America.
So I said No you cant. The man on the phone then went on to do one of the worst pitches in the history of sales. I have done sales all my working life but this joker broke every basic rule of a pitch.
Basically he tried to tell me that Sarah Beany is writing a book and is looking for a top large london basedmortgage brokers (baring in mind we are a four man operation) to recommened to the million plus buyers of this book.
For the privilege of being one of (no dobut twenty) featured brokers he wanted £6000.....!!!
I explained politely that for £6000 we could get about 600 leads from other sources which is more than a four man brokerage could ever handle so we would not be interested.
At this stage our friend on the phone goes into a torrent of abuse saying I am not in a position to make a decision as I am some phone ****** etc etc.
I replied that I am in the position to say "No" as I am a partner and a shareholder in the brokerage and we would not buy as he was so rude. I put the phone down.
Like a scene out of a scream fiilm the phone went second later. The same voice said to me "David you are a very rude man and I will be waiting for you outside". he put the phone down.
It didnt really bother me as you get loads of idiots and anyone can be hard over the phone but must confess as I left the office I did look over my shoulder as I locked up.
A week passed and I forgot all about it.
Today by a freak of nature the same bloke called again. I know it was him as he had a really bent sounding nigeria type accent.
Anyway he didnt remember me and gave me the same "Sarah Beany" pitch. This time I pretended to be interested and I am now in possesion of his full name, company name, the name of his boss and his work address.
I told him I would think about his offer but clearly I would rather have Richard Garcia's face tatooed on my arse that buy from this w%&ker.
Question is what should I do. Half of me thinks as he is a Nigerian from Muswell Hill I should walk away knowing that I have got him.
The other half of me feels I either want him to feel the sweat of being called into his bosses office or even better the disapointment of thinking he has closed the biggest deal of his life only for me to whip it away at the last minute.
I would appreciate your thoughts on this unusual dilema.
DtS