Phone & Broadband Providers

[Matt the Shrimp]

Well, the monstrously incompetent Bulldog have really outdone themselves this time by closing my account and disconnecting my phone line... because they failed to put a £99 credit in my account which they've owed me since January.

To be honest, part of me is quite pleased to be no longer procuring services from the useless f*ckers. However, this does leave me with the rather daunting proposition of having to find a new ISP who can also provide me with a phone.

So, good people of ShrimperZone, which broadband company should I go for to provide me a new broadband and phone service? I'm looking for something with relatively quick speeds (4MB min), not too fussed about downloading caps as I'm not a mega downloader - so it needs to be reasonably priced and in a package with a phone line. Finally, if their call-centres were staffed with persons of average intelligence, as opposed to simpletons of breathtaking stupidity, that would be a bonus.

Thanks in advance!

:)

Matt

 

[Uncle Leo]

Finally, if their call-centres were staffed with persons of average intelligence, as opposed to simpletons of breathtaking stupidity, that would be a bonus.

Matt

That rules out Sky then....

 

[GrimmRobes]

http://www.madasafish.com/

Very happy with them all round.

 

[Matt the Shrimp]

Thanks GR. Hmm, they're not the cheapest, though.

Has anyone got any experience, positive or negative, of using TalkTalk?

Matt

 

[Napster]

Thanks GR. Hmm, they're not the cheapest, though.

Has anyone got any experience, positive or negative, of using TalkTalk?

Matt

http://forums.moneysavingexpert.com/showthread.html?t=345488

Stay well clear!

 

[Yer Blues]

i work for an isp and though whist i cant recomend them to you(no bundled packages) i must stress dont go to talk talk!

Matty

 

[Kent Shrimper]

Matt i recently went through this same procedure after escpae Pipex Homecall. After doing a great deal of research i came to conclusion that you do honestly get what you pay for.

I went with ADSL24 http://www.adsl24.co.uk/

Who are a reseller of Entanet, they are in the top ten of most reviews http://www.ispreview.co.uk/review/top10.php

http://www.dslzoneuk.co.uk/

Basically the company are based in the UK and you actually get James who owns the companys mobile number (You dont get better service than that). Its a 30 day contract, it has no P2P throttling with Downloads like alot of ISP's are now doing, but you do pay for the privilege. I have the Home30 package which is £19.99 per month.

As for the phone i have gone back to BT, for £13 quid a month we get free evening and weekend calls, the rest i use my free mins on my mobi.

 

[Matt the Shrimp]

Cool, thanks for the TalkTalk advice, I'll steer a wide berth.

Andy - some good stuff there, looks like I'm going to have to get nasty with Bulldog to make sure they cough up the £52.88 I need to transfer to the new company.

Matt

 

[Davros]

hmm, wierd, been with talk talk for nearly a year, and have had no problems (except for when we lost internet for a day while they doubled the speed...valid i feel), and no phone bills over £28...plus they also gave me a cheque for £30 odd to cover the cost of leaving BT... and you get Nectar points

 

[EastStandBlue]

On a similar question, How are Sky as an ISP? I'm moving into a house with 5 other lads in September and We're looking at getting the Sky TV/Broadband/Phone package... Anybody heard anything regarding them?

 

[Pubey]

we have talk talk and it's fine. better than AOL anyway!

girlfriend has just got the sky package and she said they were helpful and it was easy to set up

 

[jstallan]

Will have to second ADSL24, although I don't personally use them , plenty of people at work do and definately sing their praises. Personally, I'm with PlusNet (www.plus.net) and have been since 2002 - very pleased, although this is just for BB. Have thought about moving to TT, but the ADSL migration to TT gives me nightmares - especially as I work from home 3-4 days per week and cannot do without a break in service.

In my opinion most ISPs are as bad as one another, you just gotta have real bad luck to get a cr@p service

 

[Mr Plow]

After we moved to a house with no cable service, I've gone with Zen Internet and had no problems at all.

www.zen.co.uk

 

[HUTTON]

Have TalkTalk and its alot better than Freeserve/Wanadoo/Orange, have always got a connection unlike the above where I was lucky to have a connection for half hour

 

[londonblue]

Finally, if their call-centres were staffed with persons of average intelligence, as opposed to simpletons of breathtaking stupidity, that would be a bonus.

Thanks in advance!

:)

Matt

You'll have that problem with all of them. If you pay peanuts....

 

[Jam_Man]

In laws use talktalk, took 10 months from signing up to actually get connected plus lots of problems getting the phone line activated.

As far as I know they have had no problems since but as they are very light users probably wouldnt even realise....

 

[Kenny]

$hit! - My mum has just signed up for Talk Talk. Supposed to be going live today...

How does that song go "There may be trouble ahead......"

 

[HUTTON]

$hit! - My mum has just signed up for Talk Talk. Supposed to be going live today...

How does that song go "There may be trouble ahead......"

Haven't had any problems with them

 

[Matt the Shrimp]

Hurrah and huzzah. I've managed to get hold of the Bulldog employee whose turn it was to use the company brain-cell today.

:D

I'm not going to be cut off... so I will still get to have broadband provided by them. Phew! I might even be able to do some front page updates now...

:)

 

[BILLERICAY BLUE]

That rules out Sky then....

And Orange :thump: