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Season card details

Shrimper44

Newbie
Joined
Aug 5, 2010
Messages
238
Further to last post I would suggest any other can in same position who is not happy should email club with their grievance. You never know they may change their mind and give us the full credit.
Don't give up, what they are saying is incorrect and not fair or valid....see my other posts in this thread that clearly detail why what you have been told is wrong.

Contact the CEO directly and also request the various supporter groups raise this at the next meeting with the club. On the last zoom call I clearly heard the CEO say he wanted to ensure all supporters were happy that they got a fair refund for last season if they wanted it.

Hope you get what is rightly yours.
 

Steve57

New member
Joined
Aug 5, 2018
Messages
2
I did email the commercial department on Tuesday with regards my concerns asking for the credit to be re-instated but have yet to receive a reply.
 

SHRIMPERPETER

Manager
Joined
Aug 11, 2010
Messages
2,365
Location
SUNNY SOUTHEND
Don't give up, what they are saying is incorrect and not fair or valid....see my other posts in this thread that clearly detail why what you have been told is wrong.

Contact the CEO directly and also request the various supporter groups raise this at the next meeting with the club. On the last zoom call I clearly heard the CEO say he wanted to ensure all supporters were happy that they got a fair refund for last season if they wanted it.

Hope you get what is rightly yours.
Do you know the CEO's email?
 

dcblue

Newbie
Joined
Aug 6, 2010
Messages
225
Don't give up, what they are saying is incorrect and not fair or valid....see my other posts in this thread that clearly detail why what you have been told is wrong.

Contact the CEO directly and also request the various supporter groups raise this at the next meeting with the club. On the last zoom call I clearly heard the CEO say he wanted to ensure all supporters were happy that they got a fair refund for last season if they wanted it.

Hope you get what is rightly yours.
It's not just about the money. It's the underhand way they have done it. The credit figures have not been publicised and we only know this happening by word of mouth and replies to subsequent emails. If this is the influence of the new CEO then we were better off under Ron and that is saying something.
 

LBBlue

Manager⭐
Joined
Sep 2, 2007
Messages
2,841
Location
Rye Sussex
Website says this morning assume opens afternoon??

Twitter says it’s closed until further notice which could mean:

1) The electricity bill hasn’t been paid
2) Someone has COVID and they are all working from home sled isolating
3) They’ve not got enough staff to open up
 

Tommy2holes

Life President⭐
Joined
Jan 21, 2007
Messages
8,304
Twitter says it’s closed until further notice which could mean:

1) The electricity bill hasn’t been paid
2) Someone has COVID and they are all working from home sled isolating
3) They’ve not got enough staff to open up

Bit shambolic really given the nature of season card importance etc
 

Tommy2holes

Life President⭐
Joined
Jan 21, 2007
Messages
8,304
I got a reply.
Basically anyone who got credit for 19/20 season gets that subtracted from this years credit. There was no explanation why they made this decision. I have emailed them again asking for an explanation. I have been a fan for over 50 years and a season ticket holder, with my son for over 20 years and we are seriously considering switching to a club only ONE division lower. I am wound up that this club are virtually stealing £89 out of my pocket and I talent my time emailing the club instead of watching the game tonight.

I had a season card in the 19/20 season and I assume I was owed a credit. Didn't have one last season.

Not mentioned when I renewed.
 

Shrimper44

Newbie
Joined
Aug 5, 2010
Messages
238
I had a season card in the 19/20 season and I assume I was owed a credit. Didn't have one last season.

Not mentioned when I renewed.

Not sure if this helps you but the price I paid for my 2019/20 Season Ticket was £395 and I got a refund of £89.85
 

Tommy2holes

Life President⭐
Joined
Jan 21, 2007
Messages
8,304
Not sure if this helps you but the price I paid for my 2019/20 Season Ticket was £395 and I got a refund of £89.85

Tbh. I had long since forgot about any kind of refund etc and happy for the club to have it. But on principle it would have been nice for it to be recognised or offered when I renewed.
 

WickfordShrimper

President
Joined
Jan 21, 2007
Messages
4,504
I got a reply.
Basically anyone who got credit for 19/20 season gets that subtracted from this years credit. There was no explanation why they made this decision. I have emailed them again asking for an explanation. I have been a fan for over 50 years and a season ticket holder, with my son for over 20 years and we are seriously considering switching to a club only ONE division lower. I am wound up that this club are virtually stealing £89 out of my pocket and I talent my time emailing the club instead of watching the game tonight.

Hope it's all works out but honestly would you honestly consider going to watch another non league side after 50 years watching Southend United over £89 ?
 

SHRIMPERPETER

Manager
Joined
Aug 11, 2010
Messages
2,365
Location
SUNNY SOUTHEND
I emailed the ticket office about the credit discrepancy and asked about why are they unfairly doing what they are doing. I not long ago got a reply just telling me the prices!!! Useless conning b@$π@®¶$!!! :Angry: :Headbang:
 

Shrimper44

Newbie
Joined
Aug 5, 2010
Messages
238
I emailed the ticket office about the credit discrepancy and asked about why are they unfairly doing what they are doing. I not long ago got a reply just telling me the prices!!! Useless conning b@$π@®¶$!!! :Angry: :Headbang:
Hi Shrimperpeter, did you see my post 487 regarding email address for Tom Lawrence?

Still might be worth dropping him an email
 

dcblue

Newbie
Joined
Aug 6, 2010
Messages
225
I emailed the ticket office about the credit discrepancy and asked about why are they unfairly doing what they are doing. I not long ago got a reply just telling me the prices!!! Useless conning b@$π@®¶$!!! :Angry: :Headbang:
Same reply I got.
 
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