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Season tickets/cards!

Mine and the childrens season cards worked ok on turnstile 8/9 East, red section, but my husbands didn't want to know, steward said his card hadn't been activated, but let him in on a pass key thingy  
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Mine didn't work being inside my wallet (and it's on the outside edge, not right in the middle) until I pressed it almost forcibly up against the "proximity" reader!
 
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