Andy_S
Member of the Barry Corr Fan Club
Thought I'd see if anyone on here could help me as I know you're all such a clever bunch when it comes to computer problems.
Through my Dad's somewhat naive attitude, we've ended up with an absolute influx of spyware on adware on our system tonight. I've spent the last 2 hours trying to sort it to no avail. Despite constant scanning of the system using both ad-aware and spybot, which has deleted over 200 of the things, there is one bit left that I just can't get rid of, which is annoying as it's the most problematic one. I've also tried deleting the folder manually, which brings up a warning box saying that it can't be deleted as it's either write-protected or in use, despite me manually stopping the process in the task manager.
The file itself causes there to be a search box in the bottom right hand corner which pops up everytime the cursor goes towards the toolbar at the bottom of the screen, and by going to the task manager it calls it 'desktop search' and it has a globe for it's logo. There is a folder in the C:/Windows folder called 'isrvs' which contains all this crap, including a program called 'ffisearch' and 'edmond'. This is the problematic folder which contains all the stuff I need to get rid of, but as I said, it seemingly cannot be deleted. For some reason, the programs don't seem to pick it up, or if they do, it automatically recreates itself after being deleted. All of this has also completely destroyed the Google toolbar which I have, and it won't actually let me reinstall it.
As I said, this was all created by something which my Dad did, so unfortunately I don't know how it was created, or where it came from.
Can anyone help at all? I'm completely stuck, and I'm off now because I'm completely at a lost end to try and destroy this.
Cheers to anyone who can shed any light on what to do in my hour of need.
Through my Dad's somewhat naive attitude, we've ended up with an absolute influx of spyware on adware on our system tonight. I've spent the last 2 hours trying to sort it to no avail. Despite constant scanning of the system using both ad-aware and spybot, which has deleted over 200 of the things, there is one bit left that I just can't get rid of, which is annoying as it's the most problematic one. I've also tried deleting the folder manually, which brings up a warning box saying that it can't be deleted as it's either write-protected or in use, despite me manually stopping the process in the task manager.
The file itself causes there to be a search box in the bottom right hand corner which pops up everytime the cursor goes towards the toolbar at the bottom of the screen, and by going to the task manager it calls it 'desktop search' and it has a globe for it's logo. There is a folder in the C:/Windows folder called 'isrvs' which contains all this crap, including a program called 'ffisearch' and 'edmond'. This is the problematic folder which contains all the stuff I need to get rid of, but as I said, it seemingly cannot be deleted. For some reason, the programs don't seem to pick it up, or if they do, it automatically recreates itself after being deleted. All of this has also completely destroyed the Google toolbar which I have, and it won't actually let me reinstall it.
As I said, this was all created by something which my Dad did, so unfortunately I don't know how it was created, or where it came from.
Can anyone help at all? I'm completely stuck, and I'm off now because I'm completely at a lost end to try and destroy this.
Cheers to anyone who can shed any light on what to do in my hour of need.
