Vodafone

[chadded]

Are *****.

I got ****ed up and lost my phone, and then 12 hours later cancel it when i get the opportunity to ring them. Blah blah blah, they assure me if someone has called the talking clock of new Zealand or such like, I wont have to pay for it.

Low and behold, some sausage munching **** burglar has spent £140 calling Albania and Greece, and now Vodafone have said I'm not covered, but as a 'good will gesture' they'll meet me half way. What utter tosspots.

 

[Usual_Suspect]

Don't they know who you are?

 

[The General]

Hmmm, not good. Im pretty sure this could be taken further. You probably should of asked for written confirmation that they would do that after your first phone call ...

Kev

 

[C C Csiders]

Low and behold, some sausage munching **** burglar has spent £140 calling Albania and Greece, and now Vodafone have said I'm not covered, but as a 'good will gesture' they'll meet me half way. What utter tosspots.

By my calculations they will meet you in Regensburg, Germany.

 

[Yorkshire Blue]

Are *****.

I got ****ed up and lost my phone, and then 12 hours later cancel it when i get the opportunity to ring them. Blah blah blah, they assure me if someone has called the talking clock of new Zealand or such like, I wont have to pay for it.

Low and behold, some sausage munching **** burglar has spent £140 calling Albania and Greece, and now Vodafone have said I'm not covered, but as a 'good will gesture' they'll meet me half way. What utter tosspots.

Have you threatened to cancel yet?

 

[J]

Are *****.

I got ****ed up and lost my phone, and then 12 hours later cancel it when i get the opportunity to ring them. Blah blah blah, they assure me if someone has called the talking clock of new Zealand or such like, I wont have to pay for it.

Low and behold, some sausage munching **** burglar has spent £140 calling Albania and Greece, and now Vodafone have said I'm not covered, but as a 'good will gesture' they'll meet me half way. What utter tosspots.

You are indeed covered... make sure you take it up with them.

 

[Firestorm]

I would doubt if you were covered from the moment it went missing, more likely the moment you reported it missing.
Otherwise you could rack up massive bills then report it stolen.....

 

[Mr. Benedict]

Vodafone are rubbish and have one of the worst customer services departments I've ever encountered. They're too busy trying to sell you things to actually help you, and even when they do get around to giving advice, it's incomplete, misguided or just plain wrong.

Bloody useless.

 

[MrB]

Mrs B has recently been at loggerheads with them. Always happy with O2's service, am now with Vodafone but it's a company phone so I don't have to worry about customer service.

 

[WestRoadShrimper]

Never had a problem with them, but then again my phone insurance is still through Carphone Warhouse.....