Ticket office

[eaststander]

Just been down to get tickets for tomorrow. Surprise surprise ! system is down again.
Said they will me when up and running.
Thing is - as I pointed out there is a discount for buying in advance but not on the day.
So if I cannot get back today or system is down until tomorrow I cannot get advance discount!

Surely it about time an updated system was in place.

 

[Uncle Leo]

Just used the online booking system for the first time in a while. Quick, allowed me to choose my seats, full marks SUFC.

 

[daveydiamond]

Just used the online booking system for the first time in a while. Quick, allowed me to choose my seats, full marks SUFC.

...and do you still have to collect on the day or is there a bar code to print off that will give you access

 

[Agent Lomas]

...and do you still have to collect on the day or is there a bar code to print off that will give you access

Collect on the day or the club send them to you.

They only send them to you if they were booked 3 or more days before the game.

I regularly used the online booking system last season, and at the time, they were the only ways of obtaining your tickets. As far as I know, they are still the only ways.

 

[jaffa1]

Yep, ordered my tickets on-line Tuesday, turned up Thursday, no problems....that said, when I used to book them over the phone, despite the instruction to collect them on match-day at the ticket office, they invariably turned up in the post.

 

[TrueBlue]

Ticket office not up to standard?!?!?!? What a surprise

 

[Tangled up in Blue]

Collect on the day or the club send them to you.

They only send them to you if they were booked 3 or more days before the game.

I regularly used the online booking system last season, and at the time, they were the only ways of obtaining your tickets. As far as I know, they are still the only ways.

Not if you're abroad they don't (just as well really).

 

[Uncle Leo]

...and do you still have to collect on the day or is there a bar code to print off that will give you access

Mine are being sent as they're for the Pompey game, which is more than three days away.

 

[Tangled up in Blue]

Mine are being sent as they're for the Pompey game, which is more than three days away.

Not in East Reds by any chance? :winking:

 

[eaststander]

Just used the online booking system for the first time in a while. Quick, allowed me to choose my seats, full marks SUFC.

Thought I would give this a try - and yes all that you said! Only problem was I couldnt see the East stand listed? So have opted for South Upper.
Still waiting though for the phone call I was promised to say system was ok again. Obviously is or is it just the ticket office terminals a problem? strange
Thanks for advice - will certainly use on line again!

 

[Uncle Leo]

Not in East Reds by any chance? :winking:

I asked to be next to you, but Rusty, GHG and Berrichone had snapped up those ones.

 

[shrimperhosk]

just used online booking for the first time ever and it was quick & easy :)

First time since we got out of league 2 i dont have a season card (left it to late to use the Zebra finance thing) anyway maybe it will be a good omen? lol UTB

 

[Shrimpergonzo]

Just used it to buy a ticket for my son for tomorrow (he's off to Uni. in a couple of weeks, so no season ticket this year). It was quick and easy - no problems at all. Will collect the ticket from the North-East tomorrow.

Always find the ticket office staff to be really helpful and the online system to be easy to use.

 

[spoons]

Never had a problem with the staff to be fair

 

[Blueronron]

I agree telephoned Monday tickets arrived Tuesday
i think posters like to make bullets for others to fire !!
UTS

 

[GrumpyBlue]

Just had an e-mail from the ticket office confirming my booking of a ticket for the Exeter home game on 15/02/14 - a match I did actually go to - what is going on ? (and before anyone asks I have not ordered a ticket for the Exeter Match next month!)

 

[davewebbsbrain]

Just had an e-mail from the ticket office confirming my booking of a ticket for the Exeter home game on 15/02/14 - a match I did actually go to - what is going on ? (and before anyone asks I have not ordered a ticket for the Exeter Match next month!)

Email stuck in the system for months?

 

[GrumpyBlue]

Email stuck in the system for months?

Dunno - says it was sent today - technology eh :omg:

 

[dannypav]

Email stuck in the system for months?

Same for me.
Logged on to find I had 3 confirmed bookings for games last season !

 

[ooh-andy-ansah]

My ticket confirmation email for the Portsmouth game arrived this week so things are improving :smile: