Club PR

[Ricky Otto]

Just a topic to discuss really, I haven't really formed an opinion myself yet. I've noticed this season we've had a lot more of an insight into what goes on behind the scenes with the players in regular "barretts banter" sections in the echo and press releases from both Betsy and Revell. This got me thinking that maybe the club were very keen to show a side to the new players we don't see in order to prevent them being targeted by the boo boys and show they are well liked and just "one of the lads". If this is the case, do we think it is working? The Mildenhall scenario for example?

 

[Rayleigh boy]

all good and the ticket office phoned me up the other day -

 

[sufcintheprem]

all good and the ticket office phoned me up the other day -

They keep calling me in working hours and never leaving a message. Becoming a bit of a nuisance actually!

 

[dashman]

Ever the cynic - charm offensive to fill Fossetts Farm!?

Only ever rang me to sell me something & quickly got off the phone when I wanted to arrange some kids tickets lol!

Someone must have worked out they need season card holders; nothing first half of season then in the new year we get info on how much we can 'save' doing it all again - 'season cards selling fast' etc.....

 

[sufcintheprem]

Charm offensive to maximise Southend support seems reasonable. Could be as simple as putting the cost of outbound calling at about 20p per head, the incrememntal revenue at about £20 and the conversion rate at around 5% leaving it as a no-brainer on the financial side.

 

[BLUEBLOOD]

I emailled the club remarking i was not happy about Blues World being half price 2 or 3 weeks after i'd paid full whack and ... :tumbleweed:

I don't really know what i was expecting, but perhaps a short email to say thats the way it goes sometimes or something along those lines wouldn't have gone amiss

 

[yogi bear up the cagire]

I emailled the club remarking i was not happy about Blues World being half price 2 or 3 weeks after i'd paid full whack and ... :tumbleweed:

I don't really know what i was expecting, but perhaps a short email to say thats the way it goes sometimes or something along those lines wouldn't have gone amiss

Waste of time complaining to the club. You may get more joy contacting one of the following:-

customerservices@premiumtv.co.uk
customerservices@performgroup.com

and letting them know what you think.