Season tickets

[shrimpereeee]

I am a season ticket holder in the south upper. Does anyone know how I am going to get into Saturday's game as the club have not sent either tickets or the new cards?

 

[The Flying Scotsman]

Theres a secret handshake.

 

[hexagon_sun]

They're being sent out today, apparently [for those unaquainted with Masonic ritual].

 

[canveyshrimper]

I was advised yesterday (in writing) they would all be sent out today, as next day delivery.

 

[Maisie Shrimper]

They are being printed today I do believe.

 

[Southendsleeper]

Nothing on the official site

Ive received neither email or letter

 

[Napster]

Quote[/b] (Southendsleeper @ Oct. 18 2005,12:34)]Nothing on the official site

Ive received neither email or letter

There's a Trust liaison meeting tomorrow, so more news then hopefully. I've heard nowt.

 

[Maisie Shrimper]

tickets are being printed now, sending out today or tomorrow, they've got 4/5 staff in there, and they spent sunday in there sorting them out as well, so the ticket office deserve some praise

 

[Southendsleeper]

Quote[/b] (Maisie Shrimper @ Oct. 18 2005,12:58)]tickets are being printed now, sending out today or tomorrow, they've got 4/5 staff in there, and they spent sunday in there sorting them out as well, so the ticket office deserve some praise  

Sooooo tickets then?

No card yet?

 

[The Flying Scotsman]

Quote[/b] (Maisie Shrimper @ Oct. 18 2005,12:58)]tickets are being printed now, sending out today or tomorrow, they've got 4/5 staff in there, and they spent sunday in there sorting them out as well, so the ticket office deserve some praise  

Three Cheers for the ticket office. Hip Hip.......

 

[The General]

Hip Hip ...

 

[Einstein]

Quote[/b] (Maisie Shrimper @ Oct. 18 2005,12:58)]tickets are being printed now, sending out today or tomorrow, they've got 4/5 staff in there, and they spent sunday in there sorting them out as well, so the ticket office deserve some praise  

Ticket office may deserve praise for working hard on their Sunday to get them out, however whoevers decision it was not to issue another ticket several weeks ago with the last batch should stand up and take the blame.  It was obviously clear that they would not be ready.

Do they not realise by leaving it to the very last minute that they actually create themselves more work by having several emails/letters/phonecalls regarding "where are my tickets?".  

If it wasn't for this forum I'd be on the telephone asking where they are, and if not received Thursday I will be and I imagine many others will be too so they should brace themselves.  To not even put something on the Official Site or a little snippet in the Evening Echo is just plain stupid.

An absolute shambles.

 

[Southendsleeper]

Quote[/b] (The Flying Scotsman @ Oct. 18 2005,13:26)]

Quote[/b] (Maisie Shrimper @ Oct. 18 2005,12:58)]tickets are being printed now, sending out today or tomorrow, they've got 4/5 staff in there, and they spent sunday in there sorting them out as well, so the ticket office deserve some praise  

Three Cheers for the ticket office. Hip Hip.......

I'll hip hip when they're in my hands until then...

 

[Mick]

Quote[/b] (Einstein @ Oct. 18 2005,13:45)]

Quote[/b] (Maisie Shrimper @ Oct. 18 2005,12:58)]tickets are being printed now, sending out today or tomorrow, they've got 4/5 staff in there, and they spent sunday in there sorting them out as well, so the ticket office deserve some praise  

Ticket office may deserve praise for working hard on their Sunday to get them out, however whoevers decision it was not to issue another ticket several weeks ago with the last batch should stand up and take the blame.  It was obviously clear that they would not be ready.

Do they not realise by leaving it to the very last minute that they actually create themselves more work by having several emails/letters/phonecalls regarding "where are my tickets?".  

If it wasn't for this forum I'd be on the telephone asking where they are, and if not received Thursday I will be and I imagine many others will be too so they should brace themselves.  To not even put something on the Official Site or a little snippet in the Evening Echo is just plain stupid.

An absolute shambles.

How difficult is it to put just a paragraph on the web-site. Ten minutes work (and another couple to correct the spelling and grammar

) and it could save the office hours of irate phone calls.

Out of interest who is responsible for all things ticketing: the day to day running of the ticket office, the communications re-tickets, the new system implementation etc.

If the ticket office staff are all pulling together and the whole thing is just not working who's managing the show?

 

[Einstein]

Quote[/b] (Mick @ Oct. 18 2005,13:58)]

Quote[/b] (Einstein @ Oct. 18 2005,13:45)]

Quote[/b] (Maisie Shrimper @ Oct. 18 2005,12:58)]tickets are being printed now, sending out today or tomorrow, they've got 4/5 staff in there, and they spent sunday in there sorting them out as well, so the ticket office deserve some praise  

Ticket office may deserve praise for working hard on their Sunday to get them out, however whoevers decision it was not to issue another ticket several weeks ago with the last batch should stand up and take the blame.  It was obviously clear that they would not be ready.

Do they not realise by leaving it to the very last minute that they actually create themselves more work by having several emails/letters/phonecalls regarding "where are my tickets?".  

If it wasn't for this forum I'd be on the telephone asking where they are, and if not received Thursday I will be and I imagine many others will be too so they should brace themselves.  To not even put something on the Official Site or a little snippet in the Evening Echo is just plain stupid.

An absolute shambles.

How difficult is it to put just a paragraph on the web-site. Ten minutes work (and another couple to correct the spelling and grammar

) and it could save the office hours of irate phone calls.

Out of interest who is responsible for all things ticketing: the day to day running of the ticket office, the communications re-tickets, the new system implementation etc.

If the ticket office staff are all pulling together and the whole thing is just not working who's managing the show?

Surely it'd be Brian Wheeler's final say as Head of Commercial department....?

 

[Southendsleeper]

Werent they looking for an assistant manager for the ticket office?

Seriously...

 

[canveyshrimper]

Quote[/b] (Einstein @ Oct. 18 2005,13:45)]

Quote[/b] (Maisie Shrimper @ Oct. 18 2005,12:58)]tickets are being printed now, sending out today or tomorrow, they've got 4/5 staff in there, and they spent sunday in there sorting them out as well, so the ticket office deserve some praise  

Ticket office may deserve praise for working hard on their Sunday to get them out, however whoevers decision it was not to issue another ticket several weeks ago with the last batch should stand up and take the blame.  It was obviously clear that they would not be ready.

Do they not realise by leaving it to the very last minute that they actually create themselves more work by having several emails/letters/phonecalls regarding "where are my tickets?".  

If it wasn't for this forum I'd be on the telephone asking where they are, and if not received Thursday I will be and I imagine many others will be too so they should brace themselves.  To not even put something on the Official Site or a little snippet in the Evening Echo is just plain stupid.

An absolute shambles.

Pretty much agree with you Einstein, it is the best part of 4 weeks since the Yeovil & Forest tickets went out. Here we are 4 days before the next home game and people are still having to ask the same questions.

It is my opinion, partly with the benefit of 20/20 hindsight, that at the start of the season all STH should have been issued with the usual ticket book for the season. Finally when the swipe card was ready this could have been sent out to supercede the ticket books. I did suggest this prior to receiving the Yeovil tickets but was told it would have been too difficult. A lot less awkward I feel than getting 2600 odd disgruntled STH on the phone or email all the time asking where the bloody hell their tickets.

I love this club but we are real **** up merchants at times. I am sure that the tickets/cards are winging their way to us but what a pain for people who live or work a distance away if it all goes tits up.