Ticket News Barnet away tickets on sale - more tickets now available on Barnet ticket site

[Maldon Shrimper]

Can you share the link where it says this....could not see anything on their Website...Thanks

If you go onto there website under tickets there a refund policy which unfortunately states we wont get a cash refund only

 

[Blues ‘n’ twos]

Can’t see legally they can do this, they cancelled the event, albeit under instructions from the National league, so a full refund should be offered.

 

[Mick]

A couple of years old but still accessible on their website:

"Following feedback from our supporters, the Club will issue refunds to supporters in the event of a match being postponed.

Our new refund policy is as follows:

In the event that any Barnet FC or London Bees match at The Hive London is postponed or cancelled, supporters who cannot make a subsequent rearranged fixture can be refunded.

Tickets purchased for the original match will still be valid for the rearranged fixture.

How to claim a refund:

Supporters should write into tellus@thehivelondon.com and a refund will be organised by bank transfer.

Chairman Tony Kleanthous said “Having listened to comments from supporters, I think it’s correct that fans should not be penalised when these unexpected circumstances occur.

“We will immediately adjust our charter and policies to ensure that when an event is postponed or cancelled then fans can claim a refund within seven days” "

 

[EnglandShrimper]

Lovely stuff! Has anyone emailed as yet?

 

[Shrimper Brownie]

Lovely stuff! Has anyone emailed as yet?

I’ve emailed them - says they aim to reply within 5 days

 

[EnglandShrimper]

Perfect. I have started a charge back with the CC let’s see what happens.

 

[SuperBlue]

If you paid on credit card just issue a chargeback with your credit card supplier.

 

[Maldon Shrimper]

For those supporters who cant attend on the 1st November Barnet have today announced they will give refunds which can be done online.See their website for full details

 

[Cricko]

BARNET TICKET UPDATE

The Club have received information from Barnet regarding refunds for supporters unable to attend the rearranged fixture against the Bees.

www.southendunited.co.uk

 

[Shrimper]

Has anyone else not received a response? E-mailed Shop and Tellus@barnet and no response

 

[EnglandShrimper]

They won’t want to give your money back. I have contacted my CC company and they have sent the money back to me. Easiest option for me.

 

[Spaceman Spiff]

Has anyone else not received a response? E-mailed Shop and Tellus@barnet and no response

From my experience with the Barnet ticket office, I think there’s only one guy in there and he wears a number of hats. I didn’t get responses to my emails, but when I called he couldn’t have been more helpful.

 

[Shrimper]

They won’t want to give your money back. I have contacted my CC company and they have sent the money back to me. Easiest option for me.

Annoyingly only have one of three that needs refunding so can't do that

 

[Leigh_Seasider]

From my experience with the Barnet ticket office, I think there’s only one guy in there and he wears a number of hats. I didn’t get responses to my emails, but when I called he couldn’t have been more helpful.

All on top of each other or a different one for each day of the week?

 

[Spaceman Spiff]

All on top of each other or a different one for each day of the week?

All at once I think. Think Vivienne Westwood meets Dr Seuss

 

[danbowen]

Barnet website is really easy to do the refund even for selected tickets. I just cancelled 3 of 5 in about 2 mins.

 

[RHB]

This will be our first evening away game in years. PDF tickets still safely stashed on my phone from first time round and really looking forward to it.

 

[Maldon Shrimper]

As has already been said its so easy to buy and cancel tickets from Barnet.

Please take note Southend United

 

[Jai]

I'd be very wary of setting Barnet up as an example to follow. They are every bit as shambolic as us.

 

[jonf]

As has already been said its so easy to buy and cancel tickets from Barnet.

Please take note Southend United

Not that easy, over a month from postponing the game to getting a refund