WESTY_SUFC
Guest
My complaint to the ticket office was why they only initially publicised this on Twitter, which I only saw because it was copied by someone onto the Facebook fans page. The response was that the media people responsible for the website had been very busy due to BT Sport being at the training ground!
After getting rather cross at the suggestion that unless I could make it to the box office (85 miles for me) I would not be able to get a ticket, the ticket office did try and help me, even offering to deliver the tickets personally (I don't think they realised I live in Sussex, but perhaps there are so few fans buying tickets these days it is now a service they can offer!). Luckily, I have had mine collected for me now, but an alternative is that they said someone from the Trust may be able to help out, so that could be an option for anyone who is stuck.
All completely unnecessary for an away end that holds 2,000 and with pay on the gate at the home end of course!
My friend had a recent issue with the ticket office which was extremely poorly handled. The people working there told him they couldn't help in a manner which was almost boasting!