- Dec 21, 2016
Hooyu, a company owned by an American outfit called Mitek. They have contracts with many British banks who have outsourced proof of ID to them. In itself this is worrying that customers' confidential info gets into third party hands, but even worse they are hopelessly inefficient as a TrustPilot survey shows with 89% of reviewers giving them one star and zero is not an option. I had first hand experience today trying to upload photo and passport info for my HSBC account and wasted hours in the fruitless attempts to get it to work. The UK really is a shambles wherever you look.