tw&t the solicitor!
When we bought our first house, I phoned three solicitors to ask:
1) what was involved?
2) how much would they charge?
The conversation with the first went as follows:
"Hi, I'm buying a house and we need a solicitor. Can you tell me what's involved and how much you charge?", says I.
"Yes, what's your name?" asks he.
"South Bank Hank...!!!" says I (well, something similar).
"What is the house address?"
"1, Blah, Blah, Essex, etc..."
And so goes the conversation.
Finally, he says, "Okay, we do [x,y and z] and our charges are £xxx".
At which point I say...
"Thank you very much for your time. We'll come back to you shortly".
1 month later, we have entered South Bank towers. Two weeks into our blissful home-owning paradise, Mrs Bank-Hank and I receive a bill from this tw&t even though we went ahead with a different firm.
When I phoned him to clarify the mix-up (in my naivety) he informed me that we had entered into a contract and that I should write him a cheque within 30 days. Attempting to have a grown-up conversation, I proceeded to discuss the matter with him in a friendly way using his first name, only to be informed in no uncertain terms that I was to refer to him by his surname!!!
I did then refer to him by some other name but it was neither the name he was born with nor any other name he'd prefer to be called! I guess he's still waiting for a cheque! However, how many other people does this guy do this to? And how many stump up the cash?
Company/His name was All..something - I truly can't remember it. Allport? Allsop?
The solicitor we did go with was also crap and I wonder whether it is a pre-requisite for this specialism within the industry.