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What is hacking you off today?

We who live outside the UK have to provide proof to DWP that we are still alive which I duly completed a month ago. Heard nothing and my state pension was due today but not received into my bank account. Fearing the worst I telephoned DWP and a recorded announcement apologised that all expat pensions were handled by an American bank and would be delayed 2/3 days because of a bank holiday in the USA! A Victor Meldrew moment if ever there was one.
 
We who live outside the UK have to provide proof to DWP that we are still alive which I duly completed a month ago. Heard nothing and my state pension was due today but not received into my bank account. Fearing the worst I telephoned DWP and a recorded announcement apologised that all expat pensions were handled by an American bank and would be delayed 2/3 days because of a bank holiday in the USA! A Victor Meldrew moment if ever there was one.
looks like it's done rather better in Spain had to renew my proof of existence back in Jan.-no problems to report since!
 
looks like it's done rather better in Spain had to renew my proof of existence back in Jan.-no problems to report since!
I don't think it's about the country of residence but rather when your pension is due. If it coincides with a USA bank holiday hard luck! How on earth did an American bank get the job and how safe is our private information data in the hands of an American bank especially in the Trump era?
 
I don't think it's about the country of residence but rather when your pension is due. If it coincides with a USA bank holiday hard luck! How on earth did an American bank get the job and how safe is our private information data in the hands of an American bank especially in the Trump era?
Are you somewhere that accepts dollars?

It was the Juneteenth bank holiday yesterday (nope I'd never heard of it either)
 
Are you somewhere that accepts dollars?

It was the Juneteenth bank holiday yesterday (nope I'd never heard of it either)
Never heard of Juneteenth either. The message on the DWP website stated that overseas pensions are paid by an American bank and the delay was because of a bank holiday so I don't think the country of residence comes into it.
 
Only if the beneficiary is in the US, you'd imagine.
No. The American bank is responsible for making payments to all British pensioners living outside the uk. My pension, which I receive every four weeks, should have been credited to my bank account on Friday but I won't get it until next week. The DWP apologises!
 
No. The American bank is responsible for making payments to all British pensioners living outside the uk. My pension, which I receive every four weeks, should have been credited to my bank account on Friday but I won't get it until next week. The DWP apologises!
So a payment in GBP from the UK to a non-US territory is delayed because of a US holiday? That's pretty bad. Is it a one-off error or should you be expecting the same in future?
 
So a payment in GBP from the UK to a non-US territory is delayed because of a US holiday? That's pretty bad. Is it a one-off error or should you be expecting the same in future?
Exactly that. Nor a one off error and is specifically mentioned on the Gov website that payments can be delayed because of USA bank holidays.
 

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