C'mon you Shrimpers
Manager
now this made me remember discussion I had with them some years ago. Basically if the fault was in my house they would charge me. After I protested about this as how could I tell if the fault was at their end or mine as I wasn't a telephone engineer, they said "have you got a screwdriver". After the inevitable discussion that I didn't have one on me but I had one in the shed I was told to unscrew the box the telephone wire was in and put it directly in to the socket behind. For some reason quite beyond me this should tell you if it's an outside fault or not. i.e. if there was still a fault it was likely their end.
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