Hummel

[Letmein]

Nice for the club shop, however, current orders not yet fulfilled. I ordered a shirt (a month ago) for my son with name printing etc. Should have been here at least a week ago and absolutely no communication on when/if I will receive it. Very poor, but somehow I am no longer surprised. I presume it might turn up one day...

 

[Spaceman Spiff]

Nice for the club shop, however, current orders not yet fulfilled. I ordered a shirt (a month ago) for my son with name printing etc. Should have been here at least a week ago and absolutely no communication on when/if I will receive it. Very poor, but somehow I am no longer surprised. I presume it might turn up one day...

Mine is the same - ordered on 10 August. I messaged the club and they got back saying they were waiting for stock. Now that’s back in, I’d think we’ll get our orders some time in the next week or so (the customisation used to be done locally so that may cause a further slight delay).

 

[Ricey]

Mine is the same - ordered on 10 August. I messaged the club and they got back saying they were waiting for stock. Now that’s back in, I’d think we’ll get our orders some time in the next week or so (the customisation used to be done locally so that may cause a further slight delay).

Friend of mine ordered the away shirt with no name or number on the back on Wednesday this week and it arrived Thursday.

 

[Spaceman Spiff]

Friend of mine ordered the away shirt with no name or number on the back on Wednesday this week and it arrived Thursday.

I guess it also depends on the size. His size may have been in stock. Mine’s a medium so probably quite popular. If your mate is 4XL DD cup they may have still had one on the rack

 

[Big_Nath]

Stupid question but aren't all the names and numbers generic across the EFL?... so I could order plain shirts and take them to Cardiff City club shop to have the names & numbers printed?

 

[Ricey]

I guess it also depends on the size. His size may have been in stock. Mine’s a medium so probably quite popular. If your mate is 4XL DD cup they may have still had one on the rack

His is a small.

 

[Letmein]

Nice for the club shop, however, current orders not yet fulfilled. I ordered a shirt (a month ago) for my son with name printing etc. Should have been here at least a week ago and absolutely no communication on when/if I will receive it. Very poor, but somehow I am no longer surprised. I presume it might turn up one day...

Having posted this I have just read back up the thread and seen the twitter communication from Elite on Wednesday. So kit now expected around 12th October. If they had actually taken the time to e-mail this to their customers it might have helped. Thanks to the guys who took the time to repost that communication on here.

 

[RHB]

Having posted this I have just read back up the thread and seen the twitter communication from Elite on Wednesday. So kit now expected around 12th October. If they had actually taken the time to e-mail this to their customers it might have helped. Thanks to the guys who took the time to repost that communication on here.

You're welcome.

 

[Lincoln Shrimp]

I sent my shirt back for an exchange as it came up quite small... and I saw this morning that the £45 has simply been credited back into my account.
Now not sure whether I should order again or will they take the money out again when my XL size is back in stock?

 

[Ayrshire Blue]

Stupid question but aren't all the names and numbers generic across the EFL?... so I could order plain shirts and take them to Cardiff City club shop to have the names & numbers printed?

The typeface is the same across the divisions, yes. It's awful. But its the same

 

[overseas shrimper]

?

Yeah, don’t worry about the half a mil we owe to HMRC, we must prioritise the compensation for grown adults whose t-shirts haven’t arrived in a swift manner

Not to mention the fact that it isn't the club's problem. I ordered a flash sync cable from a photography supplier on eBay 3 weeks ago and that hasn't arrived yet. Will Southend United compensate me for that?

 

[Westcliff DGS]

Nice for the club shop, however, current orders not yet fulfilled. I ordered a shirt (a month ago) for my son with name printing etc. Should have been here at least a week ago and absolutely no communication on when/if I will receive it. Very poor, but somehow I am no longer surprised. I presume it might turn up one day...

They did put a statement out last week, its on the club website. Doesn’t excuse an email update but there was a statement

 

[Westcliff DGS]

Not to mention the fact that it isn't the club's problem. I ordered a flash sync cable from a photography supplier on eBay 3 weeks ago and that hasn't arrived yet. Will Southend United compensate me for that?

Yep it is down to HUmmel and their agent who will also be running the shop

 

[GBJ]

Not to mention the fact that it isn't the club's problem. I ordered a flash sync cable from a photography supplier on eBay 3 weeks ago and that hasn't arrived yet. Will Southend United compensate me for that?

It depends on how upset you are, I guess.

 

[shrimper61]

Club shop to open this Saturday at 10am....

 

[overseas shrimper]

It depends on how upset you are, I guess.

I am livid.

 

[Westcliff DGS]

Th

Club shop to open this Saturday at 10am....

They have no adult shirts at present to put out, they hope to have some but no guarantees

 

[Leigh_Seasider]

Th

They have no adult shirts at present to put out, they hope to have some but no guarantees

How about the youth ones? My son wants the away shirt, is it worth the trip?

 

[Westcliff DGS]

How about the youth ones? My son wants the away shirt, is it worth the trip?

There are youth shirts yes, could see them in a photo tweeted out today

 

[Mark Stevart]

taking there time to reopen the club shop