DTS
The Business
I want to make it quite clear that I love the club shop and think the staff do a cracking job...............But...............
I have been trying to renew my S/T for three days now. Everytime I get in the queue I seem to be third - Now this isnt a third that slowly but surely works its way down to first - This is a get your sleeping back out third place never going anywhere.
I am self employed and every time the phone rings I am missing out on potential business so cant be on hold too long. Each time after 25 mins I have given up.
Today I have decided is the day. I called up at midday during my lunch but to no sucess as I was sixth. Decided to leave it till 4pm as it migh be easier.
Got my customry position of third and sat there. Phones around me ringing of the hook but no I am going to let them go. Somehow manage to go from 3rd in queue to fourth but nothinf is going to phase me.
32 mins have passed by now and I am getting very annoyed but I must stick with it I know. Finally get through as always get someone who is helpful. Go right through my detials, agree my seat go to do purchase and them I am told....
Sorry we have a new chip and pin machine and its not working please call back tomorrrow.......
AAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!
:mad: :mad: EVERYONE CONNECTED WITH TICKET OFFICE = :flamer: :mad: :mad: :finger: :mad: :finger:
I have been trying to renew my S/T for three days now. Everytime I get in the queue I seem to be third - Now this isnt a third that slowly but surely works its way down to first - This is a get your sleeping back out third place never going anywhere.
I am self employed and every time the phone rings I am missing out on potential business so cant be on hold too long. Each time after 25 mins I have given up.
Today I have decided is the day. I called up at midday during my lunch but to no sucess as I was sixth. Decided to leave it till 4pm as it migh be easier.
Got my customry position of third and sat there. Phones around me ringing of the hook but no I am going to let them go. Somehow manage to go from 3rd in queue to fourth but nothinf is going to phase me.
32 mins have passed by now and I am getting very annoyed but I must stick with it I know. Finally get through as always get someone who is helpful. Go right through my detials, agree my seat go to do purchase and them I am told....
Sorry we have a new chip and pin machine and its not working please call back tomorrrow.......
AAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!
:mad: :mad: EVERYONE CONNECTED WITH TICKET OFFICE = :flamer: :mad: :mad: :finger: :mad: :finger:
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