Season Tickets

[Kenny]

Hooray! Received my swipe card this morning which comes with a brochure explaining how to use it, although it has to be said after reading this I'm none the wiser of what I actually have to do with the card once I reach the turnstiles as the brochure states you don't need to move or swpe the card as there is no barcode or strip on the card, a diagram wouldn't have gone a
miss here.

Other things to note - If you lose the card/have it stolen then there is a £25 replacement fee. If you forget your card then you can be issued with a paper ticket at the ticket office for a charge of £5. So that the club don't have to send out new cards every season if you renew, they thope that these cards will have a 5 year lifespan.

 

[Guest]

Those charges are a bit steep though! Still to recieve my card, though.

Bloody Brentwood post again, probably!

 

[Southendsleeper]

Ooooooooooh fancy...

 

[Reading Shrimper]

It is most likely activated by a smart chip buried inside the card - in which case all you need to do is hold it close to the reader to activate it (within the magnetic field of the reader). Reading have the same system at the Madejski and Man City at the CoM Stadium

 

[MilkeySUFC]

Is that £5 for forgetting your swipe card refundable?

 

[Napster]

but surely we'll be moving to FF in the next five years

 

[* ORM *]

Quote[/b] (Napster @ Oct. 19 2005,10:41)]but surely we'll be moving to FF in the next five years

 

Works for me !

 

[canveyshrimper]

Quote[/b] (Napster @ Oct. 19 2005,10:41)]but surely we'll be moving to FF in the next five years

 

They can always take the turnstiles with them.

 

[Shrimper2thecore]

Quote[/b] (canveyshrimper @ Oct. 19 2005,10:45)]

Quote[/b] (Napster @ Oct. 19 2005,10:41)]but surely we'll be moving to FF in the next five years

 

They can always take the turnstiles with them.

Along with the club shop

 

[* ORM *]

Quote[/b] (Shrimper2thecore @ Oct. 19 2005,10:48)]

Quote[/b] (canveyshrimper @ Oct. 19 2005,10:45)]

Quote[/b] (Napster @ Oct. 19 2005,10:41)]but surely we'll be moving to FF in the next five years

 

They can always take the turnstiles with them.

Along with the club shop

I heard we were opening a new club shop at Upton Park

 

[Einstein]

Quote[/b] (Kenny @ Oct. 19 2005,10:05)]Other things to note - If you lose the card/have it stolen then there is a £25 replacement fee. If you forget your card then you can be issued with a paper ticket at the ticket office for a charge of £5. So that the club don't have to send out new cards every season if you renew, they thope that these cards will have a 5 year lifespan.

I was all in favour for these new season cards, however now before even reading my letter and looking at my card I remain undecided.

£25 for a replacement card if yours is stolen through no fault of your own is just plain disgusting. If you have a crime reference number then there is no way you should have to pay a charge. If you lose it then fair enough, it's your own fault so any charge you should expect.

Also an additional £5 when you forget your card is also is my eyes just another rip-off ‘tax’. You've already paid to watch the games for the season, why the hell should you have to pay another charge. Bit of friendly helpful customer service wouldn’t go amiss here.

And just a minor point - I think the club are somewhat hopeful if they think the cards are to last five years. A credit/debit card would not last five years even if not used in a wallet, so I cannot see how the season card will.

This is something that the club should be commended on showing initiative for and to be one of the first clubs to try out the idea. However, it’s somewhat left me disappointed that the club have added a sour taste to it all by adding ‘taxes’ to something I already pay for.

Moan over.

 

[Guest]

Yep got mine this morning in Ray-Ley!

 

[canveyshrimper]

Quote[/b] (Einstein @ Oct. 19 2005,10:51)]

Quote[/b] (Kenny @ Oct. 19 2005,10:05)]Other things to note - If you lose the card/have it stolen then there is a £25 replacement fee. If you forget your card then you can be issued with a paper ticket at the ticket office for a charge of £5. So that the club don't have to send out new cards every season if you renew, they thope that these cards will have a 5 year lifespan.

I was all in favour for these new season cards, however now before even reading my letter and looking at my card I remain undecided.  

£25 for a replacement card if yours is stolen through no fault of your own is just plain disgusting.  If you have a crime reference number then there is no way you should have to pay a charge.  If you lose it then fair enough, it's your own fault so any charge you should expect.

Also an additional £5 when you forget your card is also is my eyes just another rip-off ‘tax’.  You've already paid to watch the games for the season, why the hell should you have to pay another charge.  Bit of friendly helpful customer service wouldn’t go amiss here.

And just a minor point - I think the club are somewhat hopeful if they think the cards are to last five years.  A credit/debit card would not last five years even if not used in a wallet, so I cannot see how the season card will.

This is something that the club should be commended on showing initiative for and to be one of the first clubs to try out the idea.  However, it’s somewhat left me disappointed that the club have added a sour taste to it all by adding ‘taxes’ to something I already pay for.

Moan over.

I am generally in favour of this, and largely the "fines" are right as well.

If you are unlucky enough to have the card stolen then you should be able to renew the card for a nominal fee. If you lose it then tough.

I cannot think that anyone would be daft enough to turn up on match day without your ticket, whether it be in the old book or swipe card. If anyone is dopey enough to do that then a fiver is the least they can pay.

 

[Guest]

The fiver is the main one I have issue with, as it's just profiteering - it must only cost them 50p or so to produce a paper one. Some people can be forgetful, you know!

Charging 25 quid for a stolen card is ridiculous

 

[The General]

There were none floating about at Shoebury but then i did hear that something broke down in Southend and couldn't get it all the mail down to us so they should come tomorrow.

 

[Leeboy]

what time did you get home last night Kev?

( off topic I know but I'm a Mod, I'll do what I want

)

 

[The General]

Just after 11.30. Bout hour 'n half coming back which aint bad with 4 lumps in my s%&tter. Started p%&sing down 5 mins before we got onto the A127 as well so that didn't help matter's neither.

Least Shrek weren't p%&sed though ...

Any other questions!?

 

[Leeboy]

yeah about the same for us. Although I'd hardly call Dangle a lump!

 

[Leeboy]

yeah, one other question - why didn't you introduce us to you-know-who?

 

[The General]

Quote[/b] (Leeboy @ Oct. 19 2005,11:25)]yeah, one other question - why didn't you introduce us to you-know-who?

Yeh good point about Dangle.

'cos she ran away before i had the chance ...